Experiencing a mental health crisis can be frightening, and you may feel alone. If your mental health or emotional state is deteriorating rapidly, this is known as a mental health crisis or a mental health emergency. 353632850
You might be in crisis if:
• You are thinking of hurting yourself or suicide seems the only option
• You are experiencing extreme distress that seems overwhelming, or you can’t cope with day-to-day life
• You are experiencing psychotic episodes, where you see or hear things that are not there (hallucinations) or believe things that are not true (delusions).
In a crisis you have a number of options available to you. It is important to get help quickly. Whether you experience a sudden deterioration of an existing mental health problem, or are experiencing problems for the first time, you’ll need immediate expert assessment to identify the best course of action to stop you getting worse.
Phone your GP surgery and ask for an emergency appointment or call back. If you phone and the surgery is closed there should be a recorded message giving you an emergency contact number to call.
Alternatively, you can contact your local mental health crisis team:
Freephone: 0800 0516 171
Service Opening Hours: 24 hours a day, Seven days a Week
If you are a resident of Middlesbrough, Redcar & Cleveland or Stockton-On-Tees, you can also attend the Crisis Assessment Suite at Roseberry Park Hospital, Marton Road, Middlesbrough, TS4 3AF.
If you are already receiving treatment and support for your mental health from a community mental health team, the first point of contact should be with the team and your Care Coordinator or named worker.
Your Care Plan or Crisis Safety plan, if you have one, should identify what you (and others) can do to help, along with details of who to contact in an emergency and outside of the team’s operational hours.
It’s best to seek help from professionals that know you well as they can help support you better.
If you are worried about your own safety, or you are close to acting on suicidal thoughts contact the local Crisis and Home Treatment Team, tell someone who you trust or call a local support line immediately.
If you, or someone you know, are:
Call 999 now. Give as much information as possible to the 999 operator and be as clear as you can when giving your address and telephone number.
Phone your GP surgery and ask for an emergency appointment or call back. If you phone and the surgery is closed there should be a recorded message giving you an emergency contact number to call.
Alternatively, you can contact your local mental health crisis team:
Freephone: 0800 0516 171
Service Opening Hours: 24 hours a day, Seven days a Week
If you are a resident of Middlesbrough, Redcar & Cleveland or Stockton-On-Tees, you can also attend the Crisis Assessment Suite at Roseberry Park Hospital, Marton Road, Middlesbrough, TS4 3AF.
If you want to call someone about how you feel or how to deal with someone else’s behaviour, you could contact one of the following helplines for immediate assistance.
These helplines have specially trained volunteers who’ll listen to you, understand what you’re going through and help you through the immediate crisis.
The Samaritans – offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you.
Service Opening Hours: 24 Hours a Day, Seven Days a Week
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Call: 116 123 Email: jo@samaritans.org Website: www.samaritans.org
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Sane – a national Mental Health Charity providing information and emotional support to anyone affected by mental illness.
Service Opening Hours: Daily, 4:30 pm – 10:30 pm
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Call: 0800 304 7000 Email: support@sane.org.uk Website: www.sane.org.uk
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Shout – offers confidential crisis text support for times when you need immediate assistance.
Service Opening Hours: 24 Hours a Day, Seven Days a Week
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Text SHOUT to 85258 Website: www.giveusashout.org
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CALM – the Campaign Against Living Miserably, provides a helpline for people who need to talk or find information and support.
Service Opening Hours: Daily, 5:00 pm – Midnight
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Call: 0800 58 58 58 Free, anonymous Webchat also available via:
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HopelineUK – provided by Papyrus offers a confidential support and advice service for Children and Young People, under 35, who are experiencing thoughts of Suicide.
Service Opening Hours: Daily, 9:00 am – Midnight |
Call: 0800 068 4141 Text: 07860 039 967 Email: pat@papyrus-uk.org Website: www.papyrus-uk.org
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A comprehensive list of various helplines is also available via the NHS Choices Website.
(Link: https://www.nhs.uk/conditions/stress-anxiety-depression/mental-health-helplines/)
STAMP Revisited Roseberry Park Hospital Marton Road Middlesbrough TS4 3AF
Monday - Friday: 8.30 am - 4.00 pm